Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Coast and Country Roof Coatings, a trading name of Coast and Country Roofing Pty Ltd (ABN 75 680 503 351) ("we", "us", "our"), collects, uses, stores and protects your personal information when you use our website or contact us. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
When you fill in a quote or enquiry form, or contact us directly, we may collect:
- Your name
- Your phone number
- Your email address
- Your street address or suburb (so we can locate and assess your roof)
- Any details you choose to include about the work you need
When you browse our website, we also automatically collect some technical information through cookies and similar technologies, such as your IP address, device and browser type, the pages you view, and how you arrived at our site (including a Google advertising click identifier if you reached us through a Google ad).
How we use your information
- To respond to your enquiry and provide a quote
- To contact you about, and carry out, roofing work you request
- To improve our website and understand how visitors use it
- To measure and improve the performance of our advertising
We do not sell your personal information, and we only use it for the purposes described here or as otherwise permitted by law.
Cookies and advertising
Our website uses Google tools (including the Google tag and Google Ads) and stores small files called cookies to measure website traffic and advertising performance. You can control or delete cookies through your browser settings, and you can manage Google's ad personalisation at myadcenter.google.com.
Who we share it with
We may share information with trusted service providers who help us run our business and website, including Google (advertising and analytics) and Netlify (website hosting and form delivery). These providers only handle your information to provide their services to us. We may also disclose information where required by law.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. We keep your information only for as long as we need it for the purposes above or as required by law.
Accessing or correcting your information
You can ask us to access, update, or delete the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will do our best to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact us
Coast and Country Roof Coatings (a trading name of Coast and Country Roofing Pty Ltd, ABN 75 680 503 351)
Email: bstewart2009@live.com.au
Phone: 0487 509 027